What people ask us most often

We understand life happens! Our cancellation policy:

• 24+ hours notice: Free rescheduling
• Less than 24 hours: 50% cancellation fee
• No-show: Full session fee

We send appointment reminders via text and email to help you stay on track. Contact us anytime to reschedule - we're happy to help!

Getting started is easy:

1. Book a consultation online or by phone
2. Attend your free consultation - we'll assess your skin, discuss goals, and create a treatment plan
3. Patch test (if you're a new client or trying a new area)
4. Schedule your first treatment - often the same day!

Click here to book your consultation or call us at [your phone number].

Most clients achieve optimal results after 10–12 treatments performed at 4-week intervals. This
schedule follows the natural hair growth cycle, allowing the laser to effectively target hair follicles
during their most active growth phase.
Maintenance treatments are usually recommended once a year to maintain long-term results.
The number of treatments required may vary depending on:
Hair thickness and colour
Size of the treatment area
Hormonal factors
Your individual response to treatment
Laser hair removal works best on dark hair such as black or dark brown. The laser is not effective on
very light, grey or red hair.

Laser hair removal provides long-term hair reduction of approximately 90–99% after completing a
full course of treatments.
Some dormant hair follicles may become active over time, for example due to hormonal changes.
However, any regrowth is usually finer, lighter and much less dense than before.
For this reason, laser hair removal should be considered a long-term hair reduction method, and
occasional maintenance sessions may be recommended.

Our advanced cooling technology makes the treatment very comfortable. Most clients describe the
sensation as a mild warming feeling or a light snap similar to a rubber band.
The treatment is generally painless.
During the procedure we use:
An integrated cooling system to protect the skin
Cold air cooling to increase comfort
Fast treatment techniques to minimise discomfort
With each session, the treatment usually becomes more comfortable as hair becomes thinner and less dense.

Yes. Our modern laser systems are designed to safely treat all skin types, including darker skin tones.
We use carefully selected wavelengths and settings that precisely target hair follicles without
damaging the skin’s natural pigment.
Safety measures include:

• A skin test during consultation
• Customised settings tailored to your skin type
• Treatments performed by trained specialists
• Gradual adjustment of energy levels when needed

Before your appointment:

• Avoid sun exposure, tanning beds, and self-tanners for 4 weeks prior
• Shave the treatment area 24 hours before your session
• Do NOT wax, pluck, or use depilatory creams for 4 weeks beforehand
• Arrive with clean skin, free of lotions, perfumes, or makeup in the treatment area

Day of treatment:

• Wear loose, comfortable clothing
• Avoid caffeine if you're sensitive
• Arrive with clean, product-free skin

With each session, hair growth becomes slower, finer and less dense.
Common temporary reactions:
Slight redness (usually disappears within a few hours)
Mild swelling around hair follicles
Temporary skin sensitivity
Rare side effects:
Blistering (very rare)
Temporary pigmentation changes
Folliculitis (inflammation of hair follicles)
Our specialists are fully trained to minimise risks and will discuss all safety information during your
consultation.

Side effects are typically mild and temporary when treatments are performed correctly by experienced practitioners.

Common temporary effects:

• Mild redness (resolves within hours)
• Slight swelling around follicles
• Temporary sensitivity

Rare side effects (with proper protocol):

• Blistering (extremely rare)
• Pigment changes (usually temporary)
• Folliculitis (treatable with aftercare)

Our practitioners are trained to minimize risks and will discuss all potential side effects during consultation.

Laser hair removal can be performed on most areas of the body.:
Face:
Upper lip
Chin
Sideburns
Full face
Body areas:
Underarms
Arms and hands
Legs and feet
Bikini line, Brazilian, Hollywood
Chest and back
Shoulders
Buttocks
We do not perform treatments on the scalp or very close to the eyes.
All treatments are performed with full respect for client comfort and privacy.

We accept clients from 18 years of age.
For clients under 18, parental consent and consultation are required to determine whether the
treatment is appropriate. Hormonal changes during adolescence may affect results, therefore each
case is assessed individually.
There is no upper age limit. As long as you are in good health, laser hair removal can be effective at
any age.

As a precaution, laser treatments are not performed during pregnancy. Although there is no
evidence of harm, the safety of the baby is our priority.
If you are breastfeeding, we usually recommend waiting until breastfeeding has finished. However,
this can be discussed during your consultation.

Yes! We believe everyone deserves smooth, confident skin. We offer:

• Interest-free payment plans for treatment packages
• Monthly payment options through Klarna and ClearPay
• Package discounts when you book multiple sessions upfront
• Referral credits for bringing friends

Ask our team about current specials and financing options during your consultation.

Treatment pricing reflects the time and expertise required for each area:

• Small areas (upper lip, chin, underarms): Quick, precise treatments
• Medium areas (bikini, lower legs): Moderate time investment
• Large areas (full legs, back): Extended session time

We offer transparent, competitive pricing with no hidden fees. All prices include your pre-treatment consultation and aftercare advice.

Before your appointment:
Avoid sun exposure, tanning beds, and self-tanners for 4 weeks before treatment
Shave the treatment area 24 hours before your appointment
Avoid waxing, plucking or depilatory creams for 4 weeks before treatment
Arrive with clean skin free from creams, perfumes or makeup
On the day of treatment:
Wear loose and comfortable clothing
Make sure the skin is clean and free from cosmetics